Last updated November 15, 2023

Thank you for visiting our website www.margovidal.com  (“we,” “us,” “our,” or “MV”).  We respect your privacy and understand the importance of safeguarding the information you provide us. This Privacy Policy (“Policy”) aims to provide you with a clear understanding of the types of information we collect from you when you use our online and/or mobile services, place an order for our products, or visit our website. Additionally, the Policy outlines how we use and disclose the information and how you can control, correct, and update your information. By using any of our Services (the "Services", which include the Website), you agree to the policies and practices described in this Policy. Your continued use of the Services constitutes your acceptance of any updates or modifications made to this Policy. If you have any questions or concerns regarding this Policy, please don’t hesitate to contact us.  

Please note that this Policy does not apply to your use of third-party sites, services, or applications you may access through the Services. We encourage you to review the privacy policies of those third parties for more information regarding their privacy practices.

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

 

CHILDREN UNDER THE AGE OF 18

The Services are intended for users who are eighteen (18) years of age and older.  If you are under the age of 18, you are not permitted to submit any Personal Information to us.  If you believe we might have any information from or about a child under 18, please contact us at support@margovidal.com.

 

INFORMATION WE MAY COLLECT

Personal information provided by you

When you use our Services, we will collect information that you provide to us directly. This includes information you provide when you sign up for an account, fill out a form, place an order, engage with interactive features, request customer support, or communicate with us in any other way. The information we collect may include your name, email address, mailing and billing address, payment information, and any other information that you choose to provide. 

To register and use our Services, we will need to collect certain information that can identify you, such as your name, email address, phone number, and other contact information (which we refer to as "Personal Information"). We will only use this information as necessary to provide the Services and fulfill your orders, and we will never sell, rent, or trade your Personal Information to anyone. 

We may disclose your Personal Information to our employees, contractors, and affiliated organizations who need to know the information in order to process it on your and our behalf, and who have agreed in writing to keep it confidential. We may also collect device-specific information, such as your hardware model, operating system version, unique device identifiers, and mobile network information (including your phone number). We may associate this information with your account. Depending on the nature of your inquiry or activities on the Services, we may also ask for other information relevant to your use of the Services.

Information we collect automatically when you use the services  

Log Information: We keep a record of your usage of the Services, including your IP address, access times, the type of browser you use, the page you visited before accessing the Services, and the pages you viewed. It's worth noting that publicly available tools can sometimes provide an approximate location for IP addresses.

Device Information: We gather information regarding the device you use to access our services including the hardware model, OS, version, unique device identifiers, and mobile network details.

Information Collected by Cookies and Other Tracking Technologies: We utilize various technologies to gather information, which may involve transmitting cookies to your computer or mobile device. Cookies are small data files that are stored in device memory and assist us in enhancing the Services, observing which areas and features of the Services are popular, and measuring visits. In addition, we may obtain information through web beacons (also known as "tracking pixels"). Web beacons are digital images that may be utilized in the Services or emails to assist in the delivery of cookies, count visits, comprehend usage and campaign effectiveness, and determine whether an email has been opened and responded to.

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.                                                                
• Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
  

 

HOW DO WE USE YOUR INFORMATION

We may use information about you for various purposes, including the following:

• To facilitate account creation, login process manage your account and your preferences
• To provide and deliver the products and services you request, process transactions, and send you related information
• To verify your identity and, if applicable, authorization for you to use the Services
• To process payment to fulfill your orders
• To prevent or address service, security, and technical issues at your request in connection with customer support matters
• Respond to your comments, questions, and requests;
• To send you technical notices and other administrative messages
• To communicate with you about products, services, offers, promotions, rewards, and events offered by us or others, and provide news and information we think will be of interest to you
• To deliver and facilitate the use of the Services
• To monitor and analyze trends, usage, and activities in connection with the Services
• To conduct research, analysis, and surveys
• To personalize and improve the Services and deliver targeted advertising that matches your interests
• To enforce our Terms
• To enable user-to-user communications
• To carry out any other purpose for which the information was collected.

This policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable user of the Services. 

 

SHARING OF INFORMATION

We may share or transfer information about you as follows or as otherwise described in this Privacy Policy:

• With third-party affiliates, contractors, and other service providers in connection with providing the Services;
• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation;
• If we believe your actions are inconsistent with the spirit or language of our Terms of Service or policies, or to protect the rights, property, and safety of you, us, or others;
• In connection with, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or a portion of our business to another company;
• With your consent or at your direction, including if we notify you through the Services that certain information you provide will be shared in a particular manner and you provide this information.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

 

SECURITY AND RETENTION OF YOUR INFORMATION

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate Powered by Shopify www.margovidalcom sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

 

PRIVACY RIGHTS

Your Rights and Choices Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws.
• Managing Communication Preference. We may send you marketing communications about our services, via different channels such as email, phone, SMS, postal mailings, and third-party social networks, in accordance with relevant marketing laws. When required by applicable law, we will obtain your consent before starting these. 
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent. If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in those communications or by sending an email to support@margovidal.com. However, please note that we will keep a record of your minimum personal information to ensure that you are not contacted again. You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights is important to note that even if you opt out of marketing communications, we may still send you administrative communications such as technical updates, order confirmations, account activity notifications, and other important notices.

USER-GENERATED CONTENT

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to the information that you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use, or misuse of any information that you disclose or receive from third parties.

THIRD-PARTY WEBSITES AND LINKS

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

 

HOW TO CONTACT US

If you have any questions about this Policy or our information practices, please get in touch with us by email at support@margovidal.com